Returns & Exchanges
Return Policy
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We accept returns within [Insert Number] days of delivery. Items must be:
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Unused, unwashed, and in their original packaging.
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Accompanied by proof of purchase.
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Certain items, such as custom or final sale items, are not eligible for return.
- How to Initiate a Return
- Contact us at [Your Contact Email] with your order number and reason for return.
- We will provide you with a return authorization and shipping instructions.
- Once we receive the item, we will process your return within [Insert Number] business days.
Refunds
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Refunds will be issued to the original payment method.
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Shipping fees are non-refundable.
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It may take up to [Insert Number] days for your bank to process the refund.
Exchanges
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If you received a defective or incorrect item, please contact us immediately for a replacement.
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Exchanges are processed upon receipt of the returned item.
Return Shipping Costs
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Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
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We recommend using a trackable shipping service, as we are not responsible for lost return shipments.